5-year warranty on our pipe saws

Secure a 5-year warranty for your pipe saws – Apply now!

Your benefits at a glance:

• Quality that convinces
  Our saws are known for withstanding the toughest requirements. With the 5-year warranty, we show you how much we trust in the durability and reliability of our products.
• Simple registration
  Activating your extended warranty has never been easier. Simply fill out our online form to benefit from the 5-year warranty.

Apply for a 5-year warranty now:

Warranty conditions:

Orbitalum Tools GmbH grants the end customer using the device a 5-year warranty on the product advertised with the warranty promise upon purchase from Orbitalum Tools GmbH. The prerequisite is online registration by the end customer within 6 months of the product’s invoice date. The period for calculating the warranty duration begins on the invoice date. The territorial scope of the warranty service extends to the European Economic Area (EEA).

Should material or manufacturing defects occur in the goods purchased by you from Orbitalum Tools GmbH during this period, we will grant you one of the following services under this warranty at our discretion:

• free repair of the goods or
• free replacement of the goods with an equivalent item

Warranty claims are excluded in the event of damage

• to electrical components of the product
• due to normal wear and tear
• due to improper or abusive handling, particularly in the case of use beyond single-shift operation
• due to non-observance of safety precautions
• due to the use of force
• due to environmental influences (heat, moisture, etc.)

A prerequisite for claiming the warranty service is that the warrantor is enabled to examine the warranty case (usually by sending in the goods). Care must be taken to avoid damage to the goods during transport through secure packaging. A copy of the invoice for the shipment of goods must be enclosed when applying for the warranty service so that the warrantor can check whether the warranty period has been observed. Without a copy of the invoice, the warrantor may refuse the warranty service.

In the case of justified warranty claims, the warranty processing will be carried out for you free of freight after prior coordination with the warrantor, i.e., the warrantor organizes the shipment. Costs of shipment without prior coordination with the warrantor will not be reimbursed. If a fee-based removal of the goods is necessary for sending them to the warrantor, the warrantee shall bear the costs required for the removal.

Any existing statutory warranty rights remain unaffected by this warranty promise, subject to the validity of the General Terms and Conditions of Sale of Orbitalum Tools GmbH towards us.